faq

Shipping Policy

U.K. Mainland Shipping 

All postage and packaging costs are included in our listed retail price on this website.  For all our U.K. customers we offer FREE SHIPPING. 

Free Shipping is offered on Royal Mail Second Class with an estimated delivery period of 3-5 working days from dispatch. 

Due to Covid-19 restrictions, the Royal Mail has been swamped and may cause delays in getting your packages to you, please be patient with their services and get in touch with us directly for any unexpected delays at siraeyauk@gmail.com . 
Local Pick Up 

Our studi is based in Elstree, Hertfordshire.  If you are within 2 miles of our local area, please get in touch with customer service directly at siraeyauk@gmail.com to arrange for local pick up.  

Same day pick ups are available for orders placed before 12pm Monday - Friday.